At Senior Car and Van Hire, we strive to make your rental experience as smooth as possible. To ensure fairness and maintain the quality of our vehicles, certain penalty charges may apply if the terms of the rental agreement are breached. These charges are designed to cover costs associated with damages, late returns, or other violations. By understanding these charges, you can avoid unnecessary expenses and enjoy a hassle-free hire.
Returning the vehicle later than the agreed time may result in a late return fee. This charge is applied to cover the inconvenience caused to other customers and the disruption to our scheduling. If you anticipate being late, please contact us as soon as possible, and we’ll do our best to accommodate your situation.
If the vehicle is returned with damage that is not considered normal wear and tear, a repair charge will be applied. This includes damage to the bodywork, interior, tyres, or windscreen. To avoid these charges, we recommend taking extra care when using the vehicle and reporting any incidents immediately.
Vehicles must be returned in a clean and tidy condition. If excessive cleaning is required, such as for stains or odours, a cleaning fee will be applied. Additionally, smoking is strictly prohibited in all our vehicles. If evidence of smoking is found, a penalty charge will be issued to cover cleaning and deodorising costs.
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Penalty Charges
Quick answers to the questions we are asked most about fines, tolls and penalty charges. Can't find what you need? Call your local branch or send us a question.
If you return the vehicle later than the agreed time, a late return fee will be applied. This fee helps cover the inconvenience caused to other customers and the disruption to our schedule. If you think you’ll be late, please contact us as soon as possible to discuss your options.
Yes, if the vehicle is returned with damage beyond normal wear and tear, a repair charge will be applied. This includes damage to the bodywork, tyres, windscreen, or interior. We recommend taking care of the vehicle and reporting any incidents immediately.
Vehicles must be returned in a clean condition. If excessive cleaning is required, such as for stains, spills, or odours, a cleaning fee will be applied. To avoid this, please ensure the vehicle is tidy before returning it.
Smoking is strictly prohibited in all our vehicles. If evidence of smoking is found, a penalty charge will be issued to cover the cost of cleaning and deodorising the vehicle.
You can avoid penalty charges by adhering to the terms of the rental agreement. This includes returning the vehicle on time, keeping it clean, avoiding smoking, and taking care to prevent damage. If you have any questions about the terms, our team is happy to assist.
Our team is here to support you with reliable service that keeps your business moving.
USE CODE: SWB20
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